JUA ROAM PARTNER PROGRAM
JuaRoam is an additional way for travelers to discover your property or travel service. The goal is simple: help you reach more travelers and add measurable direct business without taking over your booking process. We send interested customers into your existing booking or enquiry flow, while you keep control of availability, prices, payments, confirmations, changes and customer service.
HOW IT WORKS
Your property or service can appear on JuaRoam alongside relevant stays, safaris, car hire and experiences.
When they are ready, JuaRoam sends them to your normal booking or enquiry process.
You keep control of the reservation, payment, confirmation and customer relationship.
We use the method agreed with you to confirm which bookings or enquiries came through JuaRoam.
SMOOTHER BOOKING EXPERIENCE
Wherever practical, JuaRoam carries useful details such as dates and guest numbers into the partner's booking page so the traveler does not have to start again.
If your booking system offers an API, JuaRoam may be able to connect to it. An API is simply a secure connection between your booking system and our site. Depending on your system, it can help us pass dates and guest details, check availability, or receive booking confirmation automatically.
An API is optional. A partner does not need one to work with JuaRoam. We can also use normal booking links, booking references, partner rates, promo codes or agreed booking reports.
Your inventory, prices, payments, booking confirmations, amendments, cancellations and customer relationship.
Discovery, a smoother transfer into your booking process where possible, a clear record of the referrals we send, and reporting so both sides can see the results.
TRACKING BOOKINGS AND COMMISSION
We want every partnership to be clear and fair. When commission is agreed, JuaRoam and the partner also agree on a practical way to confirm which bookings or enquiries came through JuaRoam.
Your booking system may be able to show that the customer came from JuaRoam.
A dedicated JuaRoam rate or reference can help identify the booking and, where agreed, offer the traveler a specific benefit.
A code can be used where it fits naturally with the partner's existing booking process.
If automatic confirmation is not available, both sides can use a simple report showing the relevant JuaRoam bookings or enquiries.
Another method can be used if both sides agree. Before charges begin, we confirm what the commission or referral fee applies to, when it becomes payable, and how cancellations or refunds are handled. Any customer or booking information used for this purpose should be limited to what is reasonably necessary and handled in accordance with applicable privacy and data-protection requirements.
HOW JUA ROAM GETS PAID
Commission on completed bookings is our standard starting point. Referral-fee or enquiry-fee arrangements are alternatives when completed bookings cannot be confirmed reliably or another structure fits the partner better.
Standard starting point: JuaRoam earns when a confirmed booking produces revenue the partner keeps. No separate referral fee applies under this option. Founding or volume terms can be negotiated.
An agreed referral fee plus a lower commission when the resulting booking can be confirmed.
Useful when the partner wants measurable direct traffic but completed bookings cannot be reliably confirmed.
These are starting points, not one-size-fits-all rules. Rates can be adapted to the supplier type, local market and existing relationship. Nothing is charged until the partner agrees to the final terms.
CANCELLATIONS & REFUNDS
Unless we agree otherwise, booking commission is based on accommodation or package revenue the partner keeps after refunds. Taxes, government levies, refundable deposits, gratuities and third-party pass-through costs are normally excluded.
REPORTING & PAYMENT
We record when and where the customer was sent and the agreed pricing arrangement.
The partner confirms it using the method agreed before launch.
The statement shows the relevant bookings, enquiries or referral charges and the amount due.
Any booking-level discrepancy can be reviewed before the final payment is settled.
A website visit on its own is not treated as proof that commission is due on a booking. If completed bookings cannot be reliably confirmed, a referral-fee or enquiry-fee arrangement may be more suitable.
INTERESTED?